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Dependable Service

One of Hydro's long standing basic principles is providing courteous, professional and dependable service which is equally as important as the quality of the water systems we manufacture. 

We place a great deal of emphasis on this ideal which was originally set forth by our founder in 1967.  Hydro requires continuous technical and safety training for our service and production personnel as well as certifications in techniques applicable to fabrication, installation, or other tasks essential to our operation.

Hydro is very proud of the dedication, loyalty and tenure of our service team.  We strive to provide the best service in the industry.

Full Fleet of service vehicles with lift gates that are fully stocked with parts and supplies to complete routine or emergency services.

 

 

Engineering Services
Hydro's engineers are water system consultants, designers and solution providers working with all standards of water purity including ASTM, USP, Electronics and NCCLS.  We provide CAD services for P&ID, layout, electrical and control panel wiring, elevation and isometric drawings.  Weld maps and "as-built" drawings are available as well.  In addition to water systems, our engineers design and program control panels which are UL 508 listed and provide IQ/OQ validation support.  On-site technical support, start-up and operational training are all part of our engineering services.  Hydro's engineering team leads the industry in creating dependable and innovate solutions for our customers.
 

  • System Installation

  • Carbon and Mixed Bed Resin Services

  • Preventative Maintenance (PM) Services

  • Pretreatment Media Replacement and Repair

  • Reverse Osmosis Service and Membrane Replacement

  • Water Quality Testing

  • Piping System Sanitization using Ozone or Recommended Chemicals

  • System Upsizing and Component Replacement

  • Polypropylene and PVDF System Modifications

  • On-Site Engineering and Design Services

  • On-Site Programming and Validation Support

  • Comprehensive Service Agreements

  • Available Service 24 hours a day / 7 days a week / 365 Days a Year

  • Cartridge Filter Sales and Replacement

  • UV Sterilizers Serviced and Repaired

  • System trouble shooting and evaluation

Corporate Services

  • Quality Assurance programs for manufacturing and Resin Regeneration

  • Safety Programs

  • Manufacturing and Assembly Plant

  • State-of-the-art Regeneration Facility

  • Machine Shop

  • Inventory Center

  • Our Water Analysis Laboratory performs a wide range of tests, which determines the right combination of treatment

 

Hydro's Regeneration Facility

The resins contained in Hydro's tanks are regenerated with the highest quality chemicals and procedures available today. All of our tanks are labeled with dating that identifies the batch in which resins were generated. Each batch is tested in our laboratory to guarantee that it meets strict purity and resistivity specifications. Labeling enables our QC personnel to reference the resin's performance before it reaches our valued customers. This check ensures that only the highest quality resin tank arrive at your facility.

 

Water Quality Testing

Ultrapure water systems are not created equal. Product water quality can be influenced by many factors - feed water quality, system process design, equipment selection, materials of construction, and operation and maintenance practices. With suitable mixed-bed deionizers, it is relatively easy to produce 18 megohm water quality; however, control of other contaminants such as particles, organics, bacteria, and pyrogens can be difficult. The tendency to rely strictly on simple and often inaccurate resistivity monitors can have serious consequences to your research. Routine monitoring of water quality is essential for validating system performance.

Since 1967, Hydro has provided quality ultrapure water systems to meet precise water quality requirements for critical applications. Hydro is now proud to offer professional on-site water quality testing services to validate the performance of your ultrapure water system. Our test instruments are routinely calibrated to NIST standards, and test methods comply with procedures established by standards setting organizations - NCCLS, CAP, USP, and ASTM. Customers are provided with complete documentations of procedures and results of testing.

Click here for a printable PDF version of
Water Quality Testing


 


Corporate Office
Hydro Service and Supplies, Inc.
 513 United Drive
Durham, NC 27713
Phone
(919) 544-3744
Fax
(919) 544-5852

Mailing Address
P.O. Box 12197
RTP, NC 27709

   

Copyright © 2006 - Hydro Service and Supplies - Research Triangle Park, North Carolina (NC)